We do not have a minimum order value, so you are welcome to order just one item.

You have the following payment options:

• Prepayment: We reserve your desired items for up to seven days from the date of your order. This allows you to conveniently transfer or pay the invoice amount due. You will find the account details in our order confirmation, which you will receive by email immediately after submitting your order. Please ensure that your details are complete and correct when transferring your order so that we can reliably allocate your transfer and your order reaches you promptly. As soon as the invoice amount has been received in full in our account, we can process your order, pack the goods for you, and send them on their way. We will inform you again via email (shipping confirmation). Your shipment will then usually reach you within 2 to 3 days.
• Credit card: Pay easily with Visa, Mastercard or American Express credit card.
• PayPal: Pay even more securely and quickly with your PayPal account.
• Apple Pay: Pay with iPhone, iPad & Apple Watch.
• Google Pay: Easy and secure payment using your Google Account.
• Sofortüberweisung: Pay easily and directly.
• Klarna: Flexible payment including buyer protection.

We charge a flat shipping fee of €4.90 within Germany (regardless of the number of packages). You can also have the goods delivered to a DHL Packstation.

For orders over €49.90, shipping is free.

More information about international shipping can be found here.

DHL standard shipping typically takes 2-3 business days from receipt of order. If your delivery hasn't arrived within five business days, or if you haven't received a shipping confirmation for your order, please send an email to our service team: welcome@gutraum8.de.

Please remember to include your customer number and/or order number.

Click on Contact . You can use the contact form to ask our service team your questions.

We will forward your question directly to the right contact person.

You can find our FAQ here