Cancellation instructions and cancellation form
1. Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact us, GutRaum8 UG (limited liability), Langgasse 7, 65719 Hofheim, Tel.: +49-(0)69/26912903, or by email: welcome@gutraum8.de by means of a clear declaration ( e.g. a letter sent by post or email) informing you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
2. Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us ), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You have to bear the regular costs of the return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of € 40 or if you have not yet received the consideration or an item if the price of the item is higher at the time of cancellation have made the contractually agreed partial payment. Otherwise, the return is free of charge.
You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
3. Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to contracts for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
4. Sample cancellation form
If you want to cancel the contract, please fill out Fill out this form and send it back to:
GutRaum8 UG (limited liability), Langgasse 7, 65719 Hofheim / Ts.
or by email to: welcome@gutraum8.de
